Last updated: 02.10.2024 (dd.mm.yyyy)
We care about your privacy
Soletair Power respects your privacy and is committed to protecting it. This privacy statement describes how we collect, use and disclose personal information.
It includes our privacy policy concerning the websites we maintain, the software applications we provide via computers and mobile devices, our social media pages, the emails we send to subscribers, and our products. We collectively refer to websites, messages, applications, social media pages, and emails as “services”.
This privacy statement does not apply to personal information collected and processed by third parties who are involved indirectly with Soletair Power. Our products or services may contain links to other websites and services that have their own privacy statements. Use those notices to understand the privacy practices of those outside our area of responsibility.
What personal information do we collect?
Personal information is information that identifies you as an individual or is related to an identifiable person. The personal information we collect may include:
- Name
- Telephone number
- Email address
- IP address (we may also infer your approximate location from your IP address)
We and our services collect and use personal information in a number of ways, including:
Through website: When you browse our website online, our web servers automatically generate information about your visit. This information may typically include the IP address, usage times, sites linked to, pages visited, content viewed, browser or application type, language, and duration. By using our site, you agree that we can collect this data.
The information you provide: When you send us a query over the form on the contact page or otherwise interact with us, we may request information such as your name, email address, phone number region, and your feedback. IP addresses are automatically sent to Soletair Power. We also retain information about your consent, choices, and settings, which may include location information, marketing, and the sharing of personal information.
From third parties: We may obtain your personal information from third parties, such as publicly available databases and joint marketing partners who share information with us. Third-party service providers who assist us in our business also collect and use information through the services they provide and may also disclose the information collected to us. For example, our suppliers collect and share information with us to analyze the use of the Services, to help us detect and prevent fraud, and to improve the user experience.
When and how do we use your information?
We use personal information with our service providers for the following purposes:
Providing products and services and fulfilling requests: We use your information to provide you with our products and services, to process your requests, or as otherwise necessary to fulfill an agreement between you and Soletair Power. This may include the need to ensure the functionality and security of our products and services, to identify you in order to provide the product or service and to prevent and investigate fraud and other misconduct. We will take these steps to manage our contractual relationship with you and/or to fulfill our legal obligations.
Development and management of products and services: We use personal information to develop and manage our products, services, customer service, sales and marketing. We will take these steps to manage our contractual relationship with you, to fulfill our statutory obligations and/or our legitimate interests, including product development and quality control.
Communication with you: We use personal information to communicate with you, for example, to notify you of changes to our services or to send you critical alerts and other similar notices related to our products and/or services or the products and/or services provided by our brand licensees, and to contact you for customer service purposes. We will take these steps to manage our contractual relationship with you, based on our legitimate interests and/or to meet our statutory obligations.
Marketing, advertising and referral: We may use your personal information to notify you of new products, services, or promotions we offer you, to send newsletters, and to conduct market research. We will take these actions with your consent.
Combining and/or anonymizing your personal information: We may collect and/or anonymize personal information so that it is no longer associated with an identified or identifiable individual. We do this to produce other information that we may use and disclose for any purpose, as it is no longer personal information.
To make our services more efficient: For making audits to ensure that our internal processes function as intended and comply with legal, regulatory, or contractual requirements. For fraud prevention and control to combat fraud, for example, to detect and prevent cyber-attacks or identity theft attempts. For improving, repairing, maintaining, or modifying our existing products and services, and quality and safety control and assurance. For identifying usage trends, for example, to understand which parts of our services are of most interest to users, to determine the effectiveness of our campaigns so that we can tailor our campaigns to users ’needs and interests. For conducting and expanding our business, for example, to understand which parts of our services are of most interest to our users so that we can focus our energy on them.
We will take the following steps to manage our contractual relationship with you, to fulfill our legal obligations and/or our legitimate interests.
Cooperation with the authorities
We may disclose your personal information in response to a request from the authorities or to provide the information we deem necessary or appropriate. These may include authorities outside your country of residence.
Cooperation with law enforcement agencies
We may disclose your personal information to certain authorities or other third parties, such as law enforcement authorities in countries where we or third parties acting on our behalf operate.
For other legal reasons
We may disclose and otherwise process your personal information in accordance with applicable law in order to protect Soletair Power’s legitimate interests, for example in civil or criminal proceedings.
In connection with a sale or transaction
If we decide to sell, buy, merge, or otherwise reorganize our business in certain countries, this may include disclosing personal information to potential or actual buyers and their advisors or receiving personal information from sellers and their advisors.
What other information do we collect?
Other information is information that does not reveal your identity or that is not directly related to the identity of any person. We may collect other information, such as:
- Browser and device information, such as Media Access Control (MAC) address, computer type (Windows or Mac)
- Application usage information
- Information collected through cookies, web beacons, and other similar technologies
- Background information and other information you provide that does not reveal your identity
- Information that has been collected in a way that no longer reveals your identity
We and our service providers collect and use other information in a number of ways, including:
Your browser or device
Certain information is collected in most browsers or automatically through your devices, such as MAC address, computer type (Windows or Mac), screen resolution, operating system name and version, device manufacturer and model, language, Internet browser type and version, and services you use. application) name and version. We use this information to ensure that the services we provide are working properly.
Cookies and web beacons
Soletair Power uses cookies, web beacons, and other similar technologies to use and improve our sites and offerings. We also use cookies for personalization and ad serving. Our sites may contain third-party elements that set cookies on behalf of a third party, for example in connection with a third party’s social network. We improve our products by using Microsoft Clarity to see how visitors use our website. By using our site, you agree that we and Microsoft can collect and use this data.
We may use and disclose other information for any purpose unless required by law to do otherwise. If applicable law requires us to treat other information as personal information, we may use and disclose it for the purposes for which we use and disclose personal information as described in this notice. In some cases, we may combine information we define as other information with personal information. If we do so, we will treat the aggregated information as personal information for as long as it is aggregated.
Third-party services
This notice does not apply to and is not responsible for, the privacy, data, or other policies of any third party, including any third-party websites or services to which our services relate. The inclusion of links to our service sites does not imply that we or our affiliates accept the linked site or service. We are also not responsible for the collection, use, disclosure, or security practices of other organizations, such as Facebook, Apple, Google, Microsoft, RIM, or other application developers, application providers, social media platform providers, operating system providers, wireless service providers, or device manufacturers, including with regard to personal data.
AI and Information Processing
We may use AI (Artifical Intelligence) tools to analyze and process information to improve our services. To enhance these tools, we may share non-personal information with third-party AI providers. Please note that we do not share personally identifiable information with any third-party providers. We are committed to protecting your privacy and ensuring the responsible use of AI. We will continue to monitor and adapt our practices as AI technology evolves and regulatory frameworks develop.
How do we implement child privacy?
Soletair Power products and services are not intended for use by children. If you are a minor in your area of residence, you may use Soletair Power products and services only with the consent or supervision of your parent or legal guardian.
How do we implement data quality?
We will take reasonable steps to maintain the accuracy of the personal information we hold and to remove inaccurate or unnecessary personal information. We will retain personal information for as long as necessary or permitted for the purposes stated in this notice or otherwise communicated to you unless a longer period is required by law.
The measures we take to protect your personal information
Data protection and security are key issues for us in creating and delivering our products and services. We take appropriate steps to ensure network and physical security and to avoid data loss and other similar risks. We consider the risks associated with the processing of your personal information and the nature of the information to be protected. In addition, we will only grant access to our databases containing personal information to authorized individuals who have a legitimate need to use that information. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you believe that your interactions with us have been compromised, please notify us immediately using the form on the Contact Us page or emailing to info@soletairpower.fi.
You can stop direct marketing if you wish
You can unsubscribe from direct marketing messages and ask us to stop processing your personal information for direct marketing purposes by using the links in the direct marketing messages sent to you. You can also notify us using the form on the Contact Us page or emailing to info@soletairpower.fi. Please note that you may still receive critical alerts even if you refuse marketing and other communications from Soletair Power.
Contact
You may contact us regarding Soletair Power’s privacy policies:
Soletair Power, Tuotantokatu 2, 53850 Lappeenranta, Finland
If you are not satisfied with our response to any of your requests, you can let us know by contacting us using the form on the Contact Us page.
Do not include credit card or other sensitive information in the email you send us. Only send sensitive personal information if we explicitly request it.